Host department send in following email alert to their customer. Informing a possible scams carry out by ex-employee, and currently host department had take legal action against him. Thanks for quick corrective action by host department, and ensuring their customer are keep informed in the first place. This help prevent the scams from repeating itself.
“Greetings from Host Department!We received communication from few of our customers that indicated a possible email scam.
This person sends emails in the name of Willow Glanfield and offers to provide solutions for any problems you are facing with your hosting provider. We have tracked down the person who sent those emails and have initiated legal action against him.Hostdepartment.com no more employs him and neither he has access to our customer resources. It has been a deliberate but futile attempt to spoil the brand name of Host Department and there by trying to win customers for his own personal hosting business.
On a separate note, we are glad to inform you that Host Department has now formed a stronger and better support team, which operates on a 24 / 7 / 365 basis. Currently, Live Chat & Ticket support is available round the clock. Phone Support will be extended to 24 / 7 from Aug 10th. With this enhanced support in place, we are confident that you will receive prompt support and timely resolution. As always, Please do send us your valuable feedback at feedback@hostdepartment.com.“
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